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Care360 electronic health record is the next generation of functionality developed in Care360 Labs & Meds that enables providers in the ambulatory setting to create, manage and disseminate a complete clinical picture of the patient. The key differentiator of the solution is that it is not designed to replace practice workflow (like a majority of the EMRs in the market); it is designed to facilitate clinical transactions and enhance clinical workflow by providing only the key clinical capabilities needed by the provider. The ultimate goal is to deliver an easy-to-use, affordable web-based solution that offers anywhere anytime access and can be up and running in minimal amount of time.[3]


Quest Diagnostics is a provider of healthcare information technology solutions that facilitate secure, flexible data access and management to help improve patient care and lower healthcare costs. [1] More than 300,000 physicians use the Care360 platform to manage patient data, connect with their community network and improve care coordination.[2] Care360 Electronic Health Records allows providers to effectively document a full clinical encounter quickly and easily, while qualifying for the CMS Incentive for Meaningful Use of an Electronic Health Record and avoiding Medicare penalties.[3]

Care360 Electronic Platform

  • Supports physicians with a practical, cost-effective electronic health record (EHR) and electronic lab ordering and results platform.
  • Cloud-based, so there's no expensive equipment or on-site IT support needed.
  • Easy to use, intuitive interface offers quick learning curve.
  • Improve provider collaboration-through a secure, robust and structured data exchange, we can help deliver quality care across your network.
  • Industry-leading clinical decision support engine enhances patient care.
  • Secure e-referral and hospital discharge summary transmissions reduces readmission and facilitates referrals.
  • Demonstrated interoperability with other EHRs, third-party systems and community health exchanges.

Care360 Features


  • Document a full patient encounter (SOAP Notes, vitals, progress notes, more)
  • Customizable templates
  • Achieve meaningful use and qualify for the CMS EHR incentives
  • Scan/import and manage paper documents electronically
  • Record and track patient demographics, history and health status
  • Generate longitudinal patient reports of lab and med history and practice-wide informatics reports (by syndrome, diagnosis and more)
  • Order lab tests and receive results electronically
  • Create radiology orders and receive results electronically
  • ePrescribe
    • Reduce risk of adverse events with instant access to contraindications, interactions and patient medication history
    • Eliminate risk of transcription errors from handwritten prescription
  • Send clinical information to a patient’s personal health record (PHR)
  • Securely share a patient’s health information across the medical community
  • Access information via any Internet-enabled PC, most smartphones, the iPhone® and the iPad®

Care360 Capabilities


  • Electronic lab management
  • ePrescribing
    • Meets CMS Incentive Program requirements [1]
  • Clinical messaging
  • Clinical documentation tools
  • Document management
  • Multi-system interoperability
  • A nationwide network of more than 300,000 physicians in 90,000 offices

Care360 EHR and the MyQuest® Patient Portal


  • The MyQuest® Patient Portal enables providers and patients to stay connected using a secure, HIPAA compliant website
  • Care360 EHR with the MyQuest® patient portal provides all the functionality required to meet the patient engagement objectives under the CMS EHR Incentive Program
  • Patients can track their overall health, lab results and medication adherence using the Personal Health Record features
  • MyQuest® offers patients a companion mobile app for IPhones® or Androids which allows them to set medication reminders, store “In Case of Emergency” information and much more


  1. The Official Web Site for the Medicare and Medicaid Electronic Health Records (EHR) Incentive Programs /
  1. Quest Diagnostics Technology.
  2. Quest Diagnostic Care 360.
  3. PRN Newswire.
  4. Care360 EHR FAQ.