Vendor Selection Criteria

Example Vendor Evaluation Criteria

Demonstrate Clinical Functionality (25%)

• How well is the vendor able to demonstrate the clinical functionality required by [your organization]?
• Is the software flexible enough to meet our current needs and allow for future changes?

Acquisition and Implementation Cost (25%)

• What is the total financial investment required to acquire and fully implement the proposed solution?

Hardware Platform and Technical Requirements (20%)

• How well is the vendor able to meet our technical requirements ?
• How well is the vendor able to create and maintain interfaces to our existing systems?
• How well is the vendor able to migrate our data from actual system to the new, if it is neccesary?
• Is the vendors's software created with the most adecuate developing technology? Platform? Language? Databases?
• Will we do periodic updates, or will the vendor do this as part of the contract? How often are they released?
• Do we plan on-site or remote hosting for the system?
• If we plan to utilize remote hosting, how safe, sound, and accessible are these data?

Implementability (15%)

• How much time, effort, and resources will be required to successfully implement?
• What is the vendor?s track record for successfully implementing its system in similar settings?

Vendor Partnership and On-going viability (10%)

• What type of long-term relationship do we think we can expect from the vendor?
• How stable is the company?
• How many new contracts have they signed in the past year?

Future Vision (5%)

• What is the vendor's five-year strategic plan?
• What percentage of revenue is being re-invested into R&D?